1) Print Quality

Although the print quality achieved when using our system is of high quality, some allowances on print quality should be made when printing ribbons of different colours, textures and finishes.

The print quality will depend on the quality of the ribbon you choose. The smoother the ribbon, the better the print quality. We find that printing on to satin ribbons produces the best quality.

We cannot guarantee quality of print on other types of ribbons.

Also, the opacity of the print (foil) will vary depending on the background of the ribbon. With time, you will soon discover which ribbons work best with which foils.

You are advised to test print quality and durability on sample ribbons before ordering in larger quantity  from your suppliers or carrying out printing jobs for your clients.  

 

2) Tests on your own Ribbons

We can test/print free (on your own satin ribbons) for up to 2 ribbons, after which we do make a charge of 50p+VAT per ribbon. This amount will be refunded in full if you do decide to purchase our ribbon printer. For overseas, customer is responsible for postage charges, both ways. For domestic customers, please send a self-addressed stamped envelope with 2 x First Class Stamps along with reasonable length of your samples..



3) Purchase of Foils by non-CPL customers

We are happy to sell the foils to non-CPL customers but with the following conditions:-

1) There will be a minimum purchase order (excluding P&P and VAT) of £15.00+VAT

2) No responsibility will be accepted by Creative Printers to damage caused to non CPL ribbon printers when using our foils, materials or accessories..

3) We cannot guarantee prints results when using other supplier's machines.

4) We cannot be held responsible for lost orders due to non-availability of foils etc.

4) Returns Policy

5) Delays in shipping goods

No liability will be accepted by Creative Printers for lost orders as a result of delays in supplying foils, out of stock situations, shipping and postal delays etc.

For overseas customers, if you request goods to be shipped to you via standard Air Mail (Royal Mail), then please be advised that should goods go missing, astray or arrive damaged, then it can take 30 to 90 days to claim compensation from the Royal Mail.  We always obtain proof of postage and our liability will end there - however,  we will always try to assist you as much as we can to claim compensation for your goods. We regret we cannot send out replacement goods 'free of charge' whilst claim is under investigation - they must be paid for and once we receive any compensation from the Royal Mail, your account will duly be credited This applies to when goods are sent by any means of shipment, including by couriers, below).

The best shipping method is for you to order  your goods via one of the larger couriers such as 'FedEx' etc. If you have your own account with them you can ask them to collect from us and settle payment with them directly or alternatively, we can arrange this for you at extra cost. Goods sent by this method can easily be tracked online and offer a more secure method of shipping.